... the development, service and support of complex IT infrastructures, we offer everything from a single source. We are also responsible for taking over our customers IT operations in accordance with the ITIL framework - through our Cologne service desk or on ...
... the development, service and support of complex IT infrastructures, we offer everything from a single source. We are also responsible for taking over our customers IT operations in accordance with the ITIL framework - through our Cologne service desk or on ...
... the ITIL CSIP (Continuous Service Improvement) for all Tiers of Support.Follow ITIL Problem Management principles in order to identify trends patterns which can represent the existence of underlying issues problemsSupport the Service Desk team by following ...
... DPW management and technical functional support.Roles and Responsibilities Oversee various functions such as Camp Operations Public Works Service Center (a.k.a. Service Desk), various trades required to provide ...
... channels. (First and second level support) Follow standard Service Desk operating procedures and accurately log all Service Desk tickets using the defined tracking ...
... and troubleshooting for our Electronic Support Services. A primary point of contact ... for providing excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, ...
... and troubleshooting for our Electronic Support Services. A primary point of contact ... for providing excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, ...
... -quality, on-time technical support. With our demand for contracted performance services continuously increasing, along with 2- ... , and experience of field service work. In this role, to ensure that our customers receive the support they need, when they need ...
... Ops 24 7 running of Services & includes diagnosis, fast domain support, routine resource fulfilment & field technical support. This Job Role is responsible ...
... Ops 24 7 running of Services & includes diagnosis, fast domain support, routine resource fulfilment & field technical support. This Job Role is responsible ...