... relationship management (CRM) and help desk software, specifically Zendesk. Technical proficiency in relevant technologies and systems. A passion for customer service and a dedication to delivering exceptional support. Fluency in English is a ...
... .Your Future Team:The IT Service Desk Americas is collaborating with all ... up to 8000 RON yearFinancial support for special life eventsWork anniversary ... and our employees. We prioritize supporting our employees both in and ...
... is to provide an immaculate service avoiding churn and increasing revenue. The Technical Support team is the lifeline to ...
... comprehensive knowledge base, FAQs, and support documentation to enable self-service and support team trainingCollaborate with Product and ... training in platform functionalities, support best practices, and customer service skillsKeep the team updated on ...
... and improvements within WLAN LAN Services. Work with the Service Delivery & Operations group to train, support, and educate, so they deliver services with a high level of ...
... (RO) Role Overview The Service Desk Agent advises and assists users ... resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises ... in providing remote IT support is an advantage - Ability to ...
... Romania (RO)Role OverviewThe Service Desk Agent advises and assists users ... resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises ... in providing remote IT support is an advantage- Ability to ...
... Proven experience as a Technical Support Engineer or similar role, with a minimum of 3 years of experience in supporting M365 services. Hands-on experience with configuration, ...
... with other Operations, Service Desk and Transition teams to diagnose and fix service-affecting issues. Works closely with the Service Desk function to document and hand over specific activities to be supported within lower-tier support functions. Build and ...
... after one year of service. Contract Security : Contract for an ... in your role. Relocation Support : Six months of accommodation if ... well-being program to support your overall health. If you are a passionate customer service professional fluent in Slovak and ...