... good technical understanding, a pronounced service and solution orientation as well ... responsible for taking over our customers IT operations in accordance with the ITIL framework - through our Cologne service desk or on site. From ...
... planet, including agriculture, construction, field services, transportation, and manufacturing — and we ... Samsara’s cultural principles (Focus on Customer Success, Build for the Long ... resources, or alignment with our service regions. In these cases, the ...
... Supporting and advising our key customers as the most important technical ... holistic view of our customers needs. CCV in Germany is ... and develop innovative mobile payment services that make the lives of thousands of customers easier every day? With the ...
... to our customers. You will collaborate with customers and internal teams to offer 2nd line support, manage technical customer issues within Service Level Agreements (SLAs), configure the ... with customers via Jira Service Management remote meetings to solve ...
... the best fit against the customer requirements, exploring all solution possibilities (standard and non-standard service offerings) and challenge line of business service tower status-quo, where necessary ...
... effective process with a self-service approach to enable scaling of our business. Working with a variety of customers, you will learn about a ...
... agriculture, construction, field services, transportation, and manufacturing — and we ... aligning small teams with customer use cases and giving the ... to participate in customer interviews, collaborate with customer success and product managers, and ...
... the best fit against the customer requirements, exploring all solution possibilities (standard and non-standard service offerings) and challenge line of business service tower status-quo, where necessary ...
... and best practices for optimizing service delivery and support. Language skills for international exchange: You are fluent in German at a business fluent level and have a good command of English. Customer focus and team spirit: You ...
... , and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the ... experience desirable; Personal skills: good customer service or HR knowledge, excellent time ...