... to our customers. You will collaborate with customers and internal teams to offer 2nd line support, manage technical customer issues within Service Level Agreements (SLAs), configure the ... with customers via Jira Service Management remote meetings to solve ...
... have experience in the IT Service Desk area. In addition, you are characterized by a strong service mindset, combined with a high degree of service and customer orientation. Ideally, you already have ...
... effective process with a self-service approach to enable scaling of our business. Working with a variety of customers, you will learn about a ...
... other language is beneficial. Providing Customer Service: Puts customers first in everything they do ...
... the best fit against the customer requirements, exploring all solution possibilities (standard and non-standard service offerings) and challenge line of business service tower status-quo, where necessary ...
... the best fit against the customer requirements, exploring all solution possibilities (standard and non-standard service offerings) and challenge line of business service tower status-quo, where necessary ...
... , and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the ... experience desirable; Personal skills: good customer service or HR knowledge, excellent time ...
... , and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the ... experience desirable; Personal skills: good customer service or HR knowledge, excellent time ...
... , CommVault, NetApp System Engineer - Customer Service Technical Solutions IT Consulting(m ... d) and are absolutely customer and service-oriented You are characterized by ... Our job offer System Engineer - Customer Service Technical Solutions IT Consulting(m ...
... and professionally in compliance with Service Level Agreements (SLAs) and individual contracts. Correspondence in German and English (in writing and by telephone) with national customers and our international team Regular ...