... , with resilience under pressure; Good customer service or HR knowledge; Language: English - ... large team with over 800 professionals in HR, Finance and Procurement & ... large team with over 800 professionals in HR, Finance and Procurement & ...
... -Support, CRM, Software as a Service, Digitalisierung, Usability Customer Success Manager (m f d) with focus on onboarding HR software Job description Who we are As an HR software company with a professional start-up character, we currently ...
... BRING TO THE TABLE: Sound professional experience in IT service management and in dealing with customers and internal partners Knowledge of ITIL, project and process management Clear service, customer and product orientation Strong communication ...
... and influences improved customer experience. Problem Management: contributes to problems being addressed in a timely manner, and with minimum impact. Service Transition Management: ensures that new services or changes in services are transitioned into ...
... we offer our offer our customers cloud & hosting services Recording and determining the need ... support you in shaping your professional goals with individual development measures. ...
... we offer our offer our customers cloud & hosting services Recording and determining the need ... support you in shaping your professional goals with individual development measures. ...
... ensure the level of customer service required Develop wide market knowledge ... proven experience in a customer service role Excellent Customer sense and strong analytical skills ... our employees personal and professional needs. From competitive benefits plans ...
... ; ability to remain calm and professional in all situations. Call center or technical support experience highly desirable. Comfortable working a variety of hours (we plan to start customer service from 2pm-10pm and expand ...
... product resource to the Operations, Customer Service, and Implementation teams Confirm customer understanding of CCC’s solution and provide additional customer education and training as neededProvide ...
... at least 5 years of professional experience You have several years ... responsible for taking over our customers IT operations in accordance with the ITIL framework - through our Cologne service desk or on site. From ...