... resilience under pressure; Good customer service or HR knowledge; Language: English - ... resilience under pressure; Good customer service or HR knowledge; Language: English - ... under pressure; Good customer service or HR knowledge; Language: English - ...
... and influences improved customer experience. Problem Management: contributes to problems being addressed in a timely manner, and with minimum impact. Service Transition Management: ensures that new services or changes in services are transitioned into ...
... of service agreements (service level agreement, SLA) with customers and service product owners (SPO) Involvement in the transition (service introduction) of customer service Clarification of customer requirements Monitoring and controlling service quality ...
... the role and support Professional Services’ strategies and goals Role Specific Responsibilities: Works with customers along with appropriate internal and ...
... we offer our offer our customers cloud & hosting services Recording and determining the need ... responsible for taking over our customers IT operations in accordance with the ITIL framework - through our Cologne service desk or on site. From ...
... we offer our offer our customers cloud & hosting services Recording and determining the need ... responsible for taking over our customers IT operations in accordance with the ITIL framework - through our Cologne service desk or on site. From ...
... , CRM, Usability, Software as a Service Customer Success Manager (m f d) ... management skills Enjoy dealing with customers on a daily basis, especially ... full throttle to help our customers move forward digitally and efficiently ...
... : Experience in international sales or Customer Service, logistics and or transportation department ...
... product resource to the Operations, Customer Service, and Implementation teams Confirm customer understanding of CCC’s solution and provide additional customer education and training as neededProvide ...
... responsible for taking over our customers IT operations in accordance with the ITIL framework - through our Cologne service desk or on site. From ...