Head of IT Operations and Support
... , and delivering high level technical support directly to Clients? If so, you might be ... , Kubernetes, and Terraform; Proficiency in English, spoken and written. Extra consideration ...
... , and delivering high level technical support directly to Clients? If so, you might be ... , Kubernetes, and Terraform; Proficiency in English, spoken and written. Extra consideration ...
... measures. Proven ability to analyze support ticket trends and identify areas for process improvements. Fluency in English, with the ability to work ... latest technologies and with international clients, and our projects are polished ...
... as the 2nd line of support Ensure and maintain high satisfaction of our clients Cooperate with customers via Jira ... with changes introduced in the support period Work in a single shift (CET, business working hours) After ...
... implementing best practices in deskside support. Youll play a crucial role ... Product line (Service Desk, Executive Support, Meeting Guidance and solutions, Knowledge management, and 3rd Level Operations) to implement shift left strategies, aiming to reduce ...
... departments to resolve issues Provide support and troubleshooting on Trading Platforms Handle client inquiries appropriately and ensure that ...
... command of Romanian and English - both speaking and writing;·Previous ... Consultant is needed to support the team in delivering quality service to the clients and pursue new business opportunities. ... want to learn about support in obtaining ADIT, CFF and ...
... handle multiple client accounts.Strong negotiation and leadership skills.Exceptional customer service skills.Excellent communication skills.Business, finance, and project management knowledge.Economics and marketing knowledge.English skills - B1 B2Driving ...
... role in creating a great support experience for our clients . As this area is evolving ... team Language requirement: Fluency in English is a requirement. Located in ...
... clients logistics processes, ensuring efficiency and ... Supporting the creation and maintenance of tools for squads Support from the technical side in preparation of new projects Represent company as a speaker at ... English and Polish (written and spoken), ...
... : fluent French and English (B2 C1); Technical college or university is not mandatory as necessary training will be ensured; Previous customer support experience is an advantage; Excellent customer service abilities: client orientation, active listening ...