... new colleague to work on technical support to clients as well as support on technical matters in our implementation process. As Technical Support Engineer, you will be part of our Customer Operations team and play a ...
... is now searching for a Technical Support Engineer to join our Customer Support team. The Senior Technical Support Engineer manages customer issues to ensure that they ...
... .Maintain a strong focus on customer needs, ensuring all actions contribute to a positive customer experience. Requirements:Proven experience in technical support or a similar role, preferably ...
... functionality.• Webinars• Facilitation of Product Support workshops• Ability to analyse and move quickly to resolve customer challenges, engaging all of the ...
... a 2nd Line Support Engineer who will provide application support to our customers. You will collaborate with customers and internal teams to offer 2nd line support, manage technical customer issues within Service Level ... in English (B2, C1 nice to have) ...
... CSMs. You will manage and support your team to achieve their goals, driving a focus on delivering business outcomes to our customers through the use of Access ...
... youll do: Provide world-class technical support to customers via phone, email, and chat Troubleshoot and resolve technical issues Answer customer questions about our products and ...
... new technologies Supporting the creation and maintenance of tools for squads Support from the technical side in preparation of new ... skills Customer and service orientation Strong interpersonal ... Fluent Business English and Polish (written and spoken), ...
... a senior IT Operations Manager supporting multiple global customers; Strong technical skills; Experience working in a ... , Kubernetes, and Terraform; Proficiency in English, spoken and written. Extra consideration ...
... enhance the customer relationship.•Closely monitor Support cases, Community and NPS data – ... our Early Warning Systems raising cases and proactively liaising with customers where necessary.• ...