... a relaxed environment, providing technical support and information to customers. Technical Engineer is providing details ... you Experience and understanding of customer care approach and technical support is recommended. Good spoken and ...
... . Lead efforts to shape the support processes. Conduct post-incident analyses ... , and debugging tools. Knowledge of support processes and ITIL practices. Proven ...
... how to convert these into customer benefits to win more businessBuild ... teamUsing technical knowledge to drive customer engagement and supports the FAE to find the ... ) how to build and manage customer relationships, and how to influence ...
... to deliver solutions to our customers. You take pride in your ... to achieve project deliverables.•Proactively support customers with timely professional communication.•Take ... in other geographies globally. The customer base will be primarily in ...
... existing customers;Performs solvency check with support of an external service provider – ... via online tool;Maintains Credit Limit in the SAP system;Annual review for all customers: analyze, obtain ...
... existing customers;Performs solvency check with support of an external service provider – ... via online tool;Maintains Credit Limit in the SAP system;Annual review for all customers: analyze, obtain ...
... customers; Performs solvency check with support of an external service provider – ... via online tool; Maintains Credit Limit in the SAP system; Annual review for all customers: analyze, obtain ...
... customers; Performs solvency check with support of an external service provider – ... via online tool; Maintains Credit Limit in the SAP system; Annual review for all customers: analyze, obtain ...
... in time and quality; Provides support to the Head of SSC, to other SSC departments whenever needed and to other customers’ employees, within the frame of ...
... requests for technical 1st level support; Analyse technical problems (root cause analysis) and provide technical assistance to customers via phone, email or chat ...