... You: Excellent communication skills in English, both verbal and written.Strong problem-solving abilities and attention to detail. Familiarity with ticketing systems and customer support tools. Proficiency in Windows and ...
... functionality.• Webinars• Facilitation of Product Support workshops• Ability to analyse and move quickly to resolve customer challenges, engaging all of the ...
... , authentication methods. Familiarity with any customer support ticketing systems.Knowledge of software ... business, helps us to better support our customers, and when you think about ...
... CSMs. You will manage and support your team to achieve their goals, driving a focus on delivering business outcomes to our customers through the use of Access ...
... the customer relationship.• Closely monitor Support cases, Community and NPS data – ... our Early Warning Systems raising cases and proactively liaising with customers where necessary.• ...
... between our Engineering team and Customer Operations team. You will provide support directly to our customers and also assist other Support team members in solving more ... team Language requirement: Fluency in English is a requirement. Located in ...
... a 2nd Line Support Engineer who will provide application support to our customers. You will collaborate with customers and internal teams to offer 2nd line support, manage technical customer issues within Service Level ... in English (B2, C1 nice to have) ...
... the GRACE AI platform to support the customers’ business; As the customers’ primary contact when it comes ... , Kubernetes, and Terraform; Proficiency in English, spoken and written. Extra consideration ...
... activities for recovering customers debts;Supports and follows-up customers enquires;Attends and initiates phone with customers;Opens dispute management inquires;Acts ... and Skills: Language: English and Spanish Portuguese;University degree in Financial ...
... is looking to recruit a Customer Support Agent who speaks three languages fluently: Albanian, Serbian Croatian or Macedonian or Slovenian, and English or Romanian to join their ...