... a 2nd Line Support Engineer who will provide application support to our customers. You will collaborate with customers and internal teams to offer 2nd line support, manage technical customer issues within Service Level ... in English (B2, C1 nice to have) ...
... DB) is essential also for support engineers• Excellent communication skills (written and verbal) in English is mandatory• Good knowledge of business flow for technical candidates• Candidate should have strong customer focus, analytical thinking, to ...
... the resolution objectives defined with customer.• Handling phone calls with Field Force.• Proficient English written and spoken.• French B1 ... ways of working, with additional support for home office from the ...
... , Switzerland provides our customers with high-quality, on-time technical support. With our demand for contracted ... to ensure that our customers receive the support they need, when they need ... independently. Very good English language level, both verbal and ...
... tasks requested by the company Support any project during low-season YOU MUST HAVE: Fluent in Spanish & English (reading & writing) Previous call centre or helpdesk experience WE VALUE: Excellent customer service Proactive approach to work ...
... (as per Service Level Agreement) Supports switch to upgrades updates of existing applications systems - Manages all quality incidents reported by the Customer Critical skills required Excellent English & French Communication Skills; Good analytical ...
... employee documentation, payroll related queries, support in recruiting, etc) via Salesforce ... , with resilience under pressure; Good customer service or HR knowledge; Language: English - Advanced, Norvegian - Intermediate Education: Degree ...
... and implementation guidance to new customers. This team is responsible for interaction points that cover Customers, Partners, Support, Sales and CSS and regularly ...
... strategies.Supporting Credit Management Team, Sales and Finance in customer performance analysis or gather relevant documents needed.What we look for Required2 years collections experience customer service salesDutch at C1 level is and English at ...
... ensure a seamless transition of customers to our support team after go-live. You support our support team with particularly tricky support requests (2nd level support) or in the event of ...