... are seeking a 2nd Line Support Engineer who will provide application support to our customers. You will collaborate with customers and internal teams to offer 2nd line support, manage technical customer issues within Service Level Agreements ( ...
... between our Engineering team and Customer Operations team. You will provide support directly to our customers and also assist other Support team members in solving more ...
... between our Engineering team and Customer Operations team. You will provide support directly to our customers and also assist other Support team members in solving more ...
... are seeking a 2nd Line Support Engineer who will provide application support to our customers. You will collaborate with customers and internal teams to offer 2nd line support, manage technical customer issues within Service Level Agreements ( ...
... % in delivering technical and functional support to global enterprise customers where the difference is for ...
... require a higher level of support than the one offered by the MS Automation Operations. This shall ensure that the services provided to customers are continuously available and performing ...
... in Frauenfeld, Switzerland provides our customers with high-quality, on-time technical support. With our demand for contracted ... role, to ensure that our customers receive the support they need, when they need ...
... of written communication to our customers throughout all email and chat technical support activities Handle all incoming complaints ... fluency in English and German Language, being confident in speaking, reading and writing communication Enthusiastic, ...
... provided by the Customer and orders requests details inserted in the order management systems (including other supporting tools used for performing the ... management and or Customer (as per Service Level Agreement) Supports switch to upgrades updates of ...
... Simple process with help and support always available Go the extra mile to engage customers Your skills Very good written and spoken German language skills Excellent communication skills and strong customer orientation with a friendly and ...