... investigate, and resolve or escalate tickets, ensuring timely and accurate solutions.• ... Service Now or similar ticketing systems.•Proven experience resolving IT ... Yearly evaluation process •Meal Tickets, Cultural vouchers •Rewards and Recognition ...
... investigate, and resolve or escalate tickets, ensuring timely and accurate solutions.* ... using Service Now or similar ticketing systems.* Proven experience resolving IT ... on Yearly evaluation process * Meal Tickets, Cultural vouchers * Rewards and Recognition ...
... preferredGood knowledge and experience in ticketing procedure, prioritization of tickets, experience on common ticketing tools – Service Now, BMC Remedy, ...
... investigate, and resolve or escalate tickets, ensuring timely and accurate solutions.• ... Service Now or similar ticketing systems.•Proven experience resolving IT ... Yearly evaluation process •Meal Tickets, Cultural vouchers •Rewards and Recognition ...
... investigate, and resolve or escalate tickets, ensuring timely and accurate solutions.• ... Service Now or similar ticketing systems.•Proven experience resolving IT ... Yearly evaluation process •Meal Tickets, Cultural vouchers •Rewards and Recognition ...
... response of all the tickets raised by the client end ... on the number of tickets raised (dial home email chat ... cause analysis of the tickets raised and create an action ... solutioning Track all the tickets from acceptance to resolution stage ...
... developers (priority management, shift of tickets taking into account the peaks ... updating of KPIs (number of tickets opened, vehicles impacted) Communication with ...
... developers (priority management, shift of tickets taking into account the peaks ... updating of KPIs (number of tickets opened, vehicles impacted) Communication with ...
... developers (priority management, shift of tickets taking into account the peaks ... updating of KPIs (number of tickets opened, vehicles impacted) Communication with ...
... developers (priority management, shift of tickets taking into account the peaks ... updating of KPIs (number of tickets opened, vehicles impacted) Communication with ...