... As our Customer Service Agent , you will support the day- ... queries within a ticketing system, where certain targets need to be reached. The incoming tickets need to be handled within ... days per year Meal tickets Private medical subscription? 20% discount ...
... with English As our Webcare Agent , you will handle customers reviews ... vacation days per year Meal tickets Private medical subscription? 20% discount ...
Webcare Agent with Polish As our Webcare ... vacation days per year Meal tickets Private medical subscription? 20% discount ...
... (assignee activity, agent updates in Zendesk) Time to Resolution CSAT First contact resolution Number of Replies to Close Transfer rate Team Department KPIs: SLAs Compliance Rate Self-service rate Ticket resolution rate Cost per Ticket Required Skills ...
... (assignee activity, agent updates in Zendesk) Time to Resolution CSAT First contact resolution Number of Replies to Close Transfer rate Team Department KPIs: SLAs Compliance Rate Self-service rate Ticket resolution rate Cost per Ticket Required Skills ...
... avantaj: experiență ȋn domeniul travel & turism, alte limbi străine. Ce ... ări, călătorii și turism; • Cu spirit de echipă; • Dornică ...
... requests coming via e-mails Tickets within the agreed SLA• Review ... requisitions (via calls mails or tickets ) to solve hold invoice as ... ).Possibility of development;Benefits (Meal Tickets, Medical Services, Insurance, additional vacation ...
... timely manner. The Service Desk agent is the first point of ... to the Service Desk team agent.Investigate, diagnose and research issues ...
... with German As our Webcare Agent with German , you will handle ... vacation days per year Meal tickets Private medical subscription? 20% discount ...
... with French As our Webcare Agent with French , you will handle ... vacation days per year Meal tickets Private medical subscription? 20% discount ...