... escalated issues. As a Sr. Support Engineer, you will be the technical ... partners with Oracle Development in supporting early adopters and many other ... of the future of Oracle Support and help shape the product ...
... a team of two Operations Support Engineers as well as managing the incident management process utilizing an additional team of 5 DevOps engineers in troubleshooting GRACE platform problems ...
To resolve the tickets raised as per the defined standards of time, cost and quality for increased customer satisfaction.
... colleague to work on technical support to clients as well as support on technical matters in our implementation process. As Technical Support Engineer, you will be part of ...
... large scale of production environments. Supporting other Engineers & Developers by providing necessary training, advice and mentorship. Support production environments - troubleshooting and root ...
... their business seamlessly.Customer Support draws on our collective expertise ... up and clearing of support requests via our support tool (ServiceNow) with respect to the agreed SLACollaboration with Support Engineers and other internal teams such ...
... seeking an Independent Senior Lead Support Engineer with experience in recent .NET ... future: Lead a team of support engineers, providing mentorship and performance reviews ... , and debugging tools. Knowledge of support processes and ITIL practices. Proven ...
... are seeking a 2nd Line Support Engineer who will provide application support to our customers. You will collaborate with customers and internal teams to offer 2nd line support, manage technical customer issues within ...
... providing world class, industry leading support services. We are a collaborative, ... escalated issues.As a Sr. Support Engineer, you will be the technical ... - Career Level - As a Sr. Support Engineer, you will be the technical ...
... part of the Divisions 3 Support Team Provide some periodical and or emergency support Provide operational support to the various scrum team ... of experience as either DevOps Engineer, Configuration&Deployment Engineer, Developers. Preferably in an Enterprise ...