... post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and ... Customer Support Manager. Candidates should have a good ...
... focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic ...
... Provide technical guidance and support of sales efforts to drive team-based selling with aligned sales directors Guide prospective customers through installation of proof of value solutions, working with customers, sales directors, and all internal ...
... :We are looking for a Support Consultant who preferably has previous experience providing customer support.The Support Consultant is responsible for our ...
... development options Transition to Project Manager role (application-level design planning deployment in the context of customer business use-case) Technical specialization (supporting our Site Reliability Engineers by ...
... such as Product, Engineering and Sales teams to answer customer needs and provide solutions. Take ... provided business to business technical support Understanding API architecture Understanding Rest ...
... use of resources to meet customer needs Typically interacts with individual contributors, managers, and customers Provides input to Sales team on technology solutions for customers Work with a team of ...
... automation, reliability, maintainability, security and customer satisfaction. Make use of CI CD framework to rapidly support lifecycle management of the platform. Acting as L2-L3 support for incidents, problems and service ...
... the GRACE AI platform to support the customers’ business; As the customers’ primary contact when it comes ... as a senior IT Operations Manager supporting multiple global customers; Strong technical skills; Experience working ...
... the correct resolution; Accurately document customer interactions and knowledge solutions in Helpdesk ticket system; Provide input for knowledge base articles; With support from Helpdesk Manager, update and maintain training aids ...