... and provide the answer or support based on their needs.• Have ... and complete documentation of all customer interactions. Having a good ‘know- ... qualifications • Relevant experience in phone customer service.• High motivation and ability ...
... finding a solution for customers’ tech problems. Responsibilities Provide support via phone chat e-mails, ... date; Provide the right Customer Experience and flag to trainers management whenever additional support knowledge is requiredArrange working schedule ...
... finding a solution for customers’ tech problems. Responsibilities Provide support via phone chat e-mails, ... date; Provide the right Customer Experience and flag to trainers management whenever additional support knowledge is requiredArrange working schedule ...
... dunning letters Collection letters• Maintaining customer master data (new customer set up changes, etc)• Making ... invoices credit notes to the customer when requested• Provide required monthly reports• Provide support to AR Team Leader and ...
... dunning letters Collection letters• Maintaining customer master data (new customer set up changes, etc)• Making ... invoices credit notes to the customer when requested• Provide required monthly reports• Provide support to AR Team Leader and ...
... for chasing outstanding invoices from customers of our clients. Plays a ... Identifies frequently recurring situations at customer level, escalates such situations and ... of the client that is supported Ensures control and compliance regulations ...
... amounts received• Maintaining changes in customer master data• Perform customer account reconciliation• Perform bank accounts reconciliation• Follow up on accounts and on disputed items• Support ad hoc requests from Business ...
... - C1 level Microsoft Excel skills Customer service skills Strong interpersonal and ... for chasing outstanding invoices from customers of our clients. Plays a ... of the client that is supported Ensures control and compliance regulations ...
... the delinquent amount from the customer over the phone or take promises from them on making the payment• Cash management support, remittance advices request and submission ...
Job Track Description: Performs business support or technical work, using data ... , procedures, and systems. Business Expertise Supports the achievement of company goals ... supervision, to meet SLAs. Provides customers with information that is specialized ...