... the development, service and support of complex IT infrastructures, we offer everything from a single source. We are also responsible for taking over our customers IT operations in accordance with the ITIL framework - through our Cologne service desk or on ...
... Management, Incident Management, Amazon Web Services, 2nd-Level-Support, 1st-Level-Support, Change Management, IT-Service, Anwendungssupport SMF Ltd. IT Consultant Application Support (f m d) WHO WE ...
... , Problem Management, Informatik, 2nd-Level-Support, ITIL, Change Management, 1st-Level-Support, Anwendungssupport, Amazon Web Services, Incident Management, IT-Service, Systemintegration SMF Ltd. IT Consultant Application Support (f m d) WHO WE ...
... Establish and maintain a clear support process. Monitoring and measuring the support process. Continuously improving the support process. Helping to select the tools used in the support service process. This role may be ...
... the development, service and support of complex IT infrastructures, we offer everything from a single source. We are also responsible for taking over our customers IT operations in accordance with the ITIL framework - through our Cologne service desk or on ...
... the development, service and support of complex IT infrastructures, we offer everything from a single source. We are also responsible for taking over our customers IT operations in accordance with the ITIL framework - through our Cologne service desk or on ...
... the development, service and support of complex IT infrastructures, we offer everything from a single source. We are also responsible for taking over our customers IT operations in accordance with the ITIL framework - through our Cologne service desk or on ...
... the development, service and support of complex IT infrastructures, we offer everything from a single source. We are also responsible for taking over our customers IT operations in accordance with the ITIL framework - through our Cologne service desk or on ...
... and inform users accordingly. You support users in submitting error tickets and forward tickets to other service desks if necessary. You analyze recurring ...
... software applications. Additionally, the Global Support Services team provides internal support to Epiq associates from several departments including Client Services, Litigation Support, Software Engineering & QA, Production Services and IT. This is a ...