... Employee 1st & 2nd level support software applications (m f d) Your tasks: 1st& 2nd level support for software applications: You will handle support requests for our in-house ... can convey complex technical content clearly and comprehensibly Solution- ...
... execution. Understand, advocate, and support the enterprises product strategy along with assisting in ... Meaningful experience with GitLab Technical contributor of source code in a development team to create a product or service Solid understanding of ...
... support requests (2nd level support) or in the event of capacity bottlenecks What we expect Completed vocational training or studies At least 2 years of professional experience in a comparable position in the customer success of a B2B software product ...
... analysis, design, and implementation of technical solutions. Stay updated with the latest .NET technologies and industry best practices. Provide insights from support cases to inform future product roadmaps and features. Ensure seamless ...
... technical documentation and DevOps guidelines Act as part of the Divisions 3 Support Team Provide some periodical and or emergency support Provide operational support to the various ... level, and in addition to their ... products. In over 35 years, Eurofins ...
... , and facilitating Sprint Reviews with support from the Product Owner. As part of your ... equipped to scale our vast technical expertise through a variety of ...
... Introduce best coding practices and support the team in implementing new product features. Take ownership of technical improvements (refactoring, minimizing technical debt). What we would like ... and command of English at level B2 or higher. NoSQL DBs ...
... issues across all IM products, use critical thinking to identify solutions, escalating to the relevant Customer Care team or relevant IM Department where first touch resolution is not possible.Liaising with our Global Hub teams to support the resolution of ...
... if necessary) Your tasks: IT support and user support User-oriented user support as part of first-level support Receiving user inquiries about the ... specifications for standard hardware models Technical and content-related input for ...
... our products and services. What youll do: Provide world-class technical support to customers via phone, email, and chat Troubleshoot and resolve technical issues Answer customer questions about our products and ... level. A collaborative and supportive work ...