... management; Equipment Order Process; Take technical escalations from first level support.; Investigate and reproduce possible product defects and proved details to Service Engineers; Manage operations incidents working with ...
... proactively identifying, investigating, and resolving technical incidents and problems. Restoring services, meeting service level agreements, and ensuring client satisfaction by designing and supporting middleware solutions, with expertise in ...
... to inspire a team of engineers, fostering a positive and productive ... appropriate technologies and methodologies. Provide technical guidance, support professional development, and conduct regular ...
... software engineer for a Cloud based application suite. Where will you be based and what business will you support? Any Romania based location is ... technical recommendations and solve technical problems. Must be a quick ... level, and in addition to their ...
... , therefore we offer you 1 more day of vacation for ... . Please contact HR for support. Health and sport: Medical subscription - ... to take part in technical and soft skills training delivered ... , therefore we offer you 1 more day of vacation for ...
... machines, work equipment, tools, technical units and buildings security systems; ... , therefore we offer you 1 more day of vacation for ... . Please contact HR for support.Health and sport:Medical subscription - ... therefore we offer you 1 more day of vacation for ...
... integration with the Service Level Management process Developing strong relationships ... the escalation point for Service Level Management Analysts and managing breaches ... needs Competence in managing service level documentation and performance metrics Good ...
... Engineers, Tier 1-2 support staff to resolve trouble tickets ... expert level. Designs, reviews, analyzes, evaluates, and maintains inContacts voice network. Perform both oral and written knowledge transfer and training to technical team members and ...
... to be able to better support devices at their locations.Work with Principle Engineer Network to develop enhance procedures ... a full range of layer 1-7 technologies and protocols (advanced ...
... as well as with internal technical teams. Possess a strong work ethic, flexibility and technical skills to provide basic to mid-level customer support which essential to success. Required ...