... end-to-end management of Service Level Agreements (SLAs) and Operational ... agreeing on levels of IT services to be delivered, documenting them ... ITIL Practitioners Certificate) Strong customer service and negotiation skills Ability to ...
... initiatives aimed at enhancing service delivery, optimizing processes, and ensuring ... stakeholders to ensure alignment of service improvement initiatives with organizational goals, ... of experience in a continuous service improvement role, preferably within a ...
... maintaining detailed documentation for all service designs, preparing and presenting reports ... years of experience in IT service design or a related role, ... and interpersonal skills Proficiency in service design and architecture Ability to ...
... for SAP Enterprise Cloud Services and act as the voice ... expectations. Setup proactive service plan and conduct regular service review meetings with clients (operational ... software and related services for database, analytics, intelligent technologies, ...
... and configuring new IT hardware (laptops and desktops);Solving hardware BMC ITSM tickets;Providing timely ... to ensure integrity of hardware fleet and equipment.QualificationsThis is ... a successful Internship IT Hardware Support:Ongoing studies in Computer ...
... subordinates involved in the project service;50% acting as a Team ... contact persons throughout the project service implementation;Prepares and submits regular ... of the running project service or if certain services are extended changed;Provides support ...
... subordinates involved in the project service; 50% acting as a Team ... contact persons throughout the project service implementation; Prepares and submits regular ... of the running project service or if certain services are extended changed; Provides support ...
... experience of large Windows upgrades; Hardware support of LAN based printers ... defects and proved details to Service Engineers; Manage operations incidents working ... of IT globally; Excellent Customer Service skills and must be able ...
... deploying cloud-based applications and services. Here are some of the ... with their respective APIs and services. Programming Languages: A senior cloud ... business application software and related services for database, analytics, intelligent technologies, ...
... ensure the correct products and services are delivered to customers in ... ) You have customer support customer service experience Detailed oriented and problem- ... for simplicity only. Linde Global Services Romania S.R.L. acts ...