... .Focusing on customer experience-oriented service operations. Coordinated working with other stakeholders to ensure offered service is available for end user ... , preferable to have experience on Service Assurance Tools. Basic knowledge on ...
... : As part of Enterprise Cloud Services, the mission of the ECS ... of big public cloud infrastructure services or good knowledge and experience ... business application software and related services for database, analytics, intelligent technologies, ...
... new members in our Service Desk Support Team Our Service Desk team is based in ... contact for incidents and or service requests Solving incidents following existing ... qualified registration of incidents and service requests Providing accurate information to ...
... to IT systems and applicationsEscalate service requests that cannot be scheduled within agreed service levelsImprove customer service, perception and satisfactionListen and speak ... Proven experience in IT support, Service Desk, Technical Support or Customer ...
... activities to team members;Provides services to customers in accordance with the agreed Service Level Agreements (for the team ... employees, within the frame of Service Level Agreement;Ensures complete timely ...
... employees, within the frame of Service Level Agreement; Ensures complete timely ... Skills: Solid knowledge of Shared Services Finance and Accounting processes, organization ...
... from the professionalism of our services, the multidisciplinary expertise of our ... who rely on our consultancy services. Building long-term partnerships with ... scaling Experience with AWS, including services like S3, EC2, and Lambda ...
... from the professionalism of our services, the multidisciplinary expertise of our ... who rely on our consultancy services. Building long-term partnerships with ... bring added value to our services. We are looking for exceptional ...
... Develop and maintain backend services and microservices using ... and manage backend services on Azure cloud services (Azure Blob Storage, CosmosDB, Azure App Service, Azure Functions)Consume APIs from ... Azure cloud services for deploying and managing backend ...
... proper response and quality of service;Registers all details related to ... , policies as well as the service’s work instructions and processes;Fulfils ... and improvement of processes and service;Reads, understands and applies the ...