Senior Technical Support Engineer with German
... – desired; Fluent in English and German; Excellent Customer Service Skills is a must. Additional skills ServiceNow (SNOW) service management experience a plus. Fluent in ...
... – desired; Fluent in English and German; Excellent Customer Service Skills is a must. Additional skills ServiceNow (SNOW) service management experience a plus. Fluent in ...
... years of experience in incident management position directly leading incident resolution activities. Problem, and change processes ... all levels of technical and management staff; Strong Writing Skills; Customer Service; IT-Infrastructure Background; Prior ...
... Good conflict management Independent decision making Adaptability Customer orientation skills Active listening and quick comprehension Requirements Language skills: German B2 C1 and English B2 ... HR for support. Health and sport: Medical subscription - ...
... , perform contract compliance and risk management (project and business risks). Support the positioning of additional ECS offerings and support contract renewal in alignment with ... Next to our obsession for customer satisfaction we value internal knowledge ...
... delivery stop); Supports cross-divisional receivables topics; Supports creation and maintenance of customer master data; Supports general non project specific customer requirements (e.g. logistics). ... Management Ambassadors, IT Community, and many ...
... activities for recovering customers debts;Supports and follows-up customers enquires;Attends and initiates phone with customers;Opens dispute management inquires;Acts as an interface ... Language: English and German;University degree in Financial Accounting ...
... activities for recovering customers debts; Supports and follows-up customers enquires; Attends and initiates phone with customers; Opens dispute management inquires; Acts as an interface ... : English and German; University degree in Financial Accounting ...
... customers with information related to their software subscriptions, licensing, orders, etc;Subscription and service contracts management;Claim management: returns, processing ... German B2 C1 and English B2; ... support.Health and sport:Medical subscription - ...
... towards effective cross-channel collaboration;* Supports and educates the customer around setting up using their ...
... and resolution definitionPlanning and coordination of tests, training and migration and go-live preparation in alignment with project management;Knowhow transfer and support for the worldwide locations ... user customer’s perspective, ability and desire to ...