... to our customers. You will collaborate with customers and internal teams to offer 2nd line support, manage technical customer issues within Service Level Agreements (SLAs), configure the ... with customers via Jira Service Management remote meetings to solve ...
... written and oral communication skills; Customer Service experience; Attention to details; Analytical ...
... agriculture, construction, field services, transportation, and manufacturing — and we ... aligning small teams with customer use cases and giving the ... to participate in customer interviews, collaborate with customer success and product managers, and ...
... effective process with a self-service approach to enable scaling of our business. Working with a variety of customers, you will learn about a ...
... the best fit against the customer requirements, exploring all solution possibilities (standard and non-standard service offerings) and challenge line of business service tower status-quo, where necessary ...
... the best fit against the customer requirements, exploring all solution possibilities (standard and non-standard service offerings) and challenge line of business service tower status-quo, where necessary ...
... written and oral communication skills;Customer Service experience;Attention to details;Analytical ...
... .Ideal Profile Demonstrates a strong customer service orientation.Takes responsibility to follow up with customers to ensure their needs and ...
... Responsibilities Handle phone calls with customer queries and provide resolution to ... . The Profile Demonstrates a strong customer service orientation. Takes responsibility to follow up with customers to ensure their needs and ...
... -ordinate the timely resolution of customer contracts. This is a great ... -to-end co-ordination of customer disputes.•Ensuring customers receive an enhanced level of ... proven track record in providing Customer Service for a large multi-national ...