Senior Service Delivery Manager
... and influences improved customer experience. Problem Management: contributes to problems being addressed in a timely ... highly technical architects to senior IT Managers and CIOs. Highly efficient ...
... and influences improved customer experience. Problem Management: contributes to problems being addressed in a timely ... highly technical architects to senior IT Managers and CIOs. Highly efficient ...
... such as IT&C, automotive, outsourcing, pharma, banking, ... as a Specialist Sub Ledger. In this role, you will be responsible for creating strong connections through: Functional Objectives: Efficient Payment Management: Ensure timely and accurate processing ...
... we know thatinnovation thrives when it is fueled by a variety ... user requests, initiate anddocument incident management, support users in problem solving (hardware orsoftware faults)Providing ...
... expert in requirements assessment for IT development, coding, IT automation and IT project management in an after-sales context.Rollout management: From concept to implementation, you ...
... processes and IT systems; • Training as an IT specialist or degree technician in the IT environment 2-3 years work experience, similar experience is a plus; • Ability to solve incidents and draw valid conclusions to identify problems on basis ...
... and evaluating inquiries Requirements management: In your role as a ... the evaluation of requirements for IT development, coding, IT automation and IT project management in the context of after sales Rollout management : You will accompany projects from ...
... servers, monitoring (PRTG) and patch management. • Autonomous, goal-oriented way of working and high IT affinity • Enthusiasm, commitment, and very ... server landscape. • Implementation of server management concepts to increase the level ...
... of showstoppers).Management of international distributed teams (tickets and reports verification).Checking the quality of changes and problems description. What you bring along: ... or similar) and problem management systems for minimum 2 years. ...
... and it is expected from you to bridge communication between IT and business operations to ensure alignment in developing and implementing technical solutions for business problems. You have ... management skillsGood moderation, negotiation and communication ...
... stakeholders.Experience with product lifecycle management (PLM) software and tools is ...