... , Analytics & AI Gen AI solutions services to multiple Customers across the ... , Governance and Guidelines Ensure global service delivery by establishing a Centre ... company bonus scheme, pension, employee shares program and multiple employee discounts ( ...
... and procedures.● Monitors service delivery and ensures excellence in service levels. Ensures deadlines and targets ... able to understand Service Delivery metrics.● Time Management: Should ... a dynamic contact center environment, adapting quickly to changing ...
... . Responsibilities • Responsible for the Customer service operational tasks: o Call handling o Channel handling o Customer enquiries o Sales support o New business o ... effectively in a dynamic contact center environment, adapting quickly to changing ...
... the CSR in the contact center. The remaining customer requests need to be logged and followed up in accordance with the organization’s service standard processes, scripts, and procedures. Maximize sales and customer order fulfillment: take ...
... internal teams to ensure seamless service delivery. Provide feedback and market insights to improve service offerings, claim processing, and customer experience.Reporting & Analysis: Track sales performance, prepare regular reports on ...
... with sales department: sales report, product sales report, other demands of sales department. Administration responsibilities: Providing administrative support for all company departments; Maintaining and developing relationships with service providers ...
... of workation abroad in the EU EEA or Switzerland per year ... expansion and conversion of IT services and the technical infrastructure in ... skills Very high customer and service orientation Negotiating skills and assertiveness ...
... experience in customer service or technical support is beneficial, ... with colleagues to share knowledge and help solve challenges ... issues accurately EU ID required for work in Romania Residence Card (for non-EU nationals) Additional Benefits: Health and ...
... experience in customer service or technical support is beneficial, ... with colleagues to share knowledge and help solve challenges ... issues accurately EU ID required for work in Romania Residence Card (for non-EU nationals) Additional Benefits: Health and ...
... experience in customer service or technical support is beneficial, ... with colleagues to share knowledge and help solve challenges ... issues accurately EU ID required for work in Romania Residence Card (for non-EU nationals) Additional Benefits: Health and ...