Software Engineer - Backend
... be required to perform on-call duty on rotational basis.Oracle ...
... be required to perform on-call duty on rotational basis.Oracle ...
... ; Answer, record, and process all calls, messages, requests, questions or concerns ...
... escalation policy; Ensure all support calls and (when applicable) emails are ...
... analyse sales results and “visit call rate” in the area Develop ...
... -day activities.Occasionally provide on-call support outside business hours and ...
... upgrades, etc.,Troubleshoot problems,On-call rotation,Develop automation to quickly ...
... configurations and proceduresParticipating in on-call rotations for after-hours support. ...
... requests (ServiceNow, People Central, phone calls etc.), performing transactions accurately and ...
... to handle incoming and outcoming calls or emails to present our ...
... the internal sales teams.Run call out days on the sales ...