... measured through main CS KPIs (Calls Service Level ACR, Delivery Performance, ... the CSR in the contact center. The remaining customer requests need ... the world. Its two Innovation Centers in Akron, Ohio, and Colmar- ...
... and dialogue program at Arcadis called Your Voice. The program aims ... Attend Peakon quarterly account management calls, and have an understanding of ... pre-survey and post-survey calls and via ad-hoc requests. ...
... measured through main CS KPIs (Calls Service Level ACR, Delivery Performance, ... the CSR in the contact center. The remaining customer requests need ... the world. Its two Innovation Centers in Akron, Ohio, and Colmar- ...
... . Handle emails and manage voice calls with customers from leading airlines, ... , with experience in BPO contact centers being beneficial. Graduates in any ... to work in a contact center environment. EU Citizenship or Romanian ...
... . -Handle emails and manage voice calls with customers from leading airlines, ... , with experience in BPO contact centers being beneficial -Graduates in any ... to work in a contact center environment. Benefits: -Schedule: Monday to ...
... . -Handle emails and manage voice calls with customers from leading airlines, ... , with experience in BPO contact centers being beneficial -Graduates in any ... to work in a contact center environment. Benefits: -Schedule: Monday to ...
... . Handle emails and manage voice calls with customers from leading airlines, ... , with experience in BPO contact centers being beneficial. Graduates in any ... to work in a contact center environment. EU Citizenship or Romanian ...
... . Handle emails and manage voice calls with customers from leading airlines, ... , with experience in BPO contact centers being beneficial. Graduates in any ... to work in a contact center environment. EU Citizenship or Romanian ...
... clients via chat, tickets, phone calls to address their issues, concerns, ... in adjacent areas (Security Operations Center, Network Operations Center, System Administrator, Platform Tool Support ...
... of the most prominent Telco Operators in France.On-the-spot ... -to-end autonomy ( e.g. call interruptions, degradation of voice quality, ... )On-site Attendance Management24-hour call pick-up for incident handling ...