ASSOCIATE CONSULTANT
... .) To provide support for on call escalations orL3 level support and ... experience and CSAT through First Call Resolution and minimum rejected resolutions ...
... .) To provide support for on call escalations orL3 level support and ... experience and CSAT through First Call Resolution and minimum rejected resolutions ...
... and selection, personnel leasing, assessment centers and consultancy. As leaders in ... , listening to, reviewing and evaluating calls. Provides appropriate feedback to CSRs ...
... functioning of Elastic Suite (also called ELK Suite)You will have ... releasesParticipate in workshops with architectsOn-Call Duty is required Profile Bachelors ...
... and optimizations ️Recruitment process Intro call with our recruitment team (30 min) Online technical test (60 min) Call with Project Manager or CTO ( ...
... -to-end autonomy ( e.g. call interruptions, degradation of voice quality, ... )On-site Attendance Management24-hour call pick-up for incident handlingKey ...
... with appropriate departments. Handles welcome calls call-back requests. Maintains contact with ...
... experiența anterioară într-un call center de outbound sau într-o ...
... .) To provide support for on call escalations and doing root cause ... experience and CSAT through First Call Resolution and minimum rejected resolutions ...
... -to-end autonomy ( e.g. call interruptions, degradation of voice quality, ... )On-site Attendance Management24-hour call pick-up for incident handlingKey ...
... and optimizations ️Recruitment process Intro call with our recruitment team (30 min) Online technical test (60 min) Call with Project Manager or CTO ( ...