... of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance ... : As a Technical Support Engineer, you will be the technical interface to customers for resolution of problems related ...
... CSMs. You will manage and support your team to achieve their goals, driving a focus on delivering business outcomes to our customers through the use of Access ...
... provide expert help to Microsoft customers who are assessing their security, ... Cloud Services. The bigger the customer, the more risks they must ... technical features and functionalities which support customers regulatory or compliance needs History ...
... specialist provides managers and end-customer support with a unique blend of ... prior experience (5 years+) in customer support, product development, professional services and or customer success preferred Good operational knowledge ...
... products and technologies; Providing phone support, Zoom 1:1 meetings for end customers; Proactively identify issues that may affect customers and escalate them for resolution Ideal Profile Our expectations: Fluent in English and German; other languages is ...
... point of contact (1st level support) for our customers and ensure that our support hotline is available by telephone. You will answer basic customer enquiries about: Configuration and operation ...
... customer experience.Within CE&S, the Customer Service & Support (CSS) organization builds trust and ... & English languages (both verbal & written).Responsibilities• Possess technical expertise and can understand complex customer scenarios.• Demonstrate critical ...
... enhance the customer relationship.•Closely monitor Support cases, Community and NPS data – ... our Early Warning Systems raising cases and proactively liaising with customers where necessary.• ...
... fluent in written and spoken English and French ·5+ years Customer Support and or equivalent in supply ...
... responsible for providing top-notch customer support and resolving complex issues to deliver an outstanding customer experience. Your fluency in Spanish, French and expertise in customer service will be instrumental in ...