... . This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. ... : Fluent in written and spoken French (B2) & EnglishGood telecommunications background with ...
... terms that benefit both the customer and the company. Proactively reach out to potential customers, converting cold leads into deals Provide close customer service, addressing inquiries, and resolving issues ...
... & handle governance model and Cloud Services reviews with customers to ensure successful long-term ... English (fluency required); German or French a plusLife at PTC is ...
... and influences improved customer experience. * Problem Management: contributes to problems being addressed in a timely manner, and with minimum impact. * Service Transition Management: ensures that new services or changes in services are transitioned into ...
... is accountable;Communicate with local customer service offices in the countries for which we offer support;Communicate with customers directly for alternatives if items ...
... to join our team of Customer Care Representatives. Who we are: FedEx is ... turn, deliver the impeccable service demanded by our customers, who reward us with the ... highest possible quality of service to our customers. We care for their well- ...
... language skills.French language skills (B1 level)At ... Telecom Domain.- Ericsson Customer Experience Assurance (CEA) Competence.- Incident management.- MS TOP.- Customer Experience Improvement.- Service Request Fulfilment (OMS).- System Administration.- ...
... language skills.French language skills (B1 level)At ... Telecom Domain.- Ericsson Customer Experience Assurance (CEA) Competence.- Incident management.- MS TOP.- Customer Experience Improvement.- Service Request Fulfilment (OMS).- System Administration.- ...
... language skills.French language skills (B1 level)At ... Telecom Domain.- Ericsson Customer Experience Assurance (CEA) Competence.- Incident management.- MS TOP.- Customer Experience Improvement.- Service Request Fulfilment (OMS).- System Administration.- ...
... integrate telecom nodes in customers networkSecure that the delivered nodes ... , Romania and 1 more82 Service Delivery RAN Integration Engineer with French Bucharest, Bucharest, Romania and 1 more82 Service Delivery Oracle WebLogic Server Administrator ...