... seeking a highly skilled Service Operation Specialist (Technical) to join ... Preparation: Ensure all service aspects are addressed before new ... Analysis and Reporting: Analyze customer feedback and KPIs such as Service Level, First Contact Resolution, Net ...
... and research, improving customers’ ability to detect advanced threats, ... delivery of the service whenever they have questions or requests from customers.Collect and validate flows processes ... Internet protocols, services and technologies (e.g. HTTP ...
... customer, by working with Sales, Marketing, Service, Supply Chain team members at ... accountDevelop Account Strategy aligned with the Customer’s priorities, and drive key account customer Sales Plans in ...
... to work effectively in a customer service driven environment, both individually and ...
... to work effectively in a customer service driven environment, both individually and ...
... and industry knowledge, digital operations services, and expertise in data, technology, ... Important metrics are met and service is delivered to end-users ... with attention to details and customer orientation; • Accurate, logical problem solver; • ...
... revenue and provide more reliable services for our customers. YOUR RESPONSABILITIES : Liaise with Commercial ... not limited to: Sales, CSMs, Service Delivery, Customer Service Management and Vendor Management. Coordinate ...
... GBS Finance organizationDefine performance and service level goals at the start ... of GFSPoint of escalation for Service Delivery ManagersPoint of escalation for ... join our team. We provide services in: - Finance and Accounting - Sales ...
... GBS Finance organizationDefine performance and service level goals at the start ... of GFSPoint of escalation for Service Delivery ManagersPoint of escalation for ... join our team. We provide services in: - Finance and Accounting - Sales ...
... the time. Leading professional services company is actively recruiting for ... technical authority for Cloud services, both those managed by Service and those delivered, through Build, ... Solutions under manged Service - IaaS, PaaS, Storage, Data, Citrix ( ...