Implementation Manager (Pilotage)
... . This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. ...
... . This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. ...
... & handle governance model and Cloud Services reviews with customers to ensure successful long-term ... and best practices using Cloud Services ITIL frameworkIdentify operational risks impacting customer satisfaction and define and execute ...
... Germany transition etc. The onboarding Customer Journey Expert (Business Analyst) is the spider in the web, working with Product Lead, Service Owners, Country representatives, Squad Masters, ...
... providing tailored mission critical support services for the full Oracle Product Stack. Customer Success Services understands the customers needs and helps them to ...
... Satisfaction Surveys, Customer Experience Management measurements, or similar Be a change agent and help shape culture Requirements: Education BSC, MBA or equivalent through experience Industry Experience 5+ years of experience in a Web Service and Finance ...
... in Miercurea Sibiului, for a Customer Success Representative - Hybrid position. Job Description Customer Portfolio Management: Take charge of your own customer portfolio, ensuring optimal customer service is always a priority. Handle ...
... in Miercurea Sibiului, for a Customer Success Representative with French - Hybrid position. Job Description Customer Portfolio Management: Take charge of your own customer portfolio, ensuring optimal customer service is always a priority. Handle ...
... , accountability.Sound experience in a customer services environment or administrative background or ...
... Do: Gain deep insights into customer challenges and triage issues effectively.Debug complex issues involving multiple micro-services at different layers of the ...
... the Customer Service. o Follow the execution of ... his her customers. o Follow portfolio for his her customers and alerts if big changes. o Analyse every week Customer Service Level (CSL) for his her customers to identify root causes (on ...