SENIOR SPECIALIST
... .) To provide support for on call escalations and doing root cause ... experience and CSAT through First Call Resolution and minimum rejected resolutions ...
... .) To provide support for on call escalations and doing root cause ... experience and CSAT through First Call Resolution and minimum rejected resolutions ...
... experiența anterioară într-un call center de outbound sau într-o ...
... hours.Participate in the on-call service rotation outside of regular ... familiarity with ITSM tools and call tracking systems. Knowledge and certification ...
... -to-end autonomy ( e.g. call interruptions, degradation of voice quality, ... )On-site Attendance Management24-hour call pick-up for incident handlingKey ...
... with appropriate departments. Handles welcome calls call-back requests. Maintains contact with ...
... developing new technologies; it also calls for a complete redesign of ... example, Lyft introduced a feature called Green Mode, to encourage users ...
... Action Rail, coordinate follow-up call, assign actions and support in ... and support on the review calls with upper management, including functional ...
... -to-end autonomy ( e.g. call interruptions, degradation of voice quality, ... )On-site Attendance Management24-hour call pick-up for incident handlingKey ...
... occasionally take part in on-call duty Your profile You have ... . From our modern, certified data center in Cologne, we offer innovative ...
... -to-end autonomy ( e.g. call interruptions, degradation of voice quality, ... )On-site Attendance Management24-hour call pick-up for incident handlingKey ...