... scorecards and processes to assess agent performance consistently. Collaborate with team ... quality assurance, ideally within a call center or customer support environment. Familiarity with call center metrics, quality assurance tools, and ...
... these goals. Create a pre-call plan using SMART goals and execute post-call assessment to continuously improve sales ... customers. Develops and executes a call plan that achieves set call metrics and optimizes the reach ...
... , any experience in BPO Contact center will be an added advantageGraduate ... exemplary customer service via phone calls email social mediaAs part of the Contact Center team, manage phone calls email social media messaging from ...
... : Communicating with customers, making outbound calls to potential customers, and following ... .Previous experience in an outbound call center or a related sales position ... to work in a contact center environment. Perks and Benefits: Competitive ...
... , any experience in BPO Contact center will be an added advantageGraduate ... exemplary customer service via phone calls email social mediaAs part of the Contact Center team, manage phone calls email social media messaging from ...
... , any experience in BPO Contact center will be an added advantageGraduate ... exemplary customer service via phone calls email social mediaAs part of the Contact Center team, manage phone calls email social media messaging from ...
... , any experience in BPO Contact center will be an added advantageGraduate ... exemplary customer service via phone calls email social mediaAs part of the Contact Center team, manage phone calls email social media messaging from ...
... , any experience in BPO Contact center will be an added advantageGraduate ... exemplary customer service via phone calls email social mediaAs part of the Contact Center team, manage phone calls email social media messaging from ...
... , any experience in BPO Contact center will be an added advantageGraduate ... exemplary customer service via phone calls email social mediaAs part of the Contact Center team, manage phone calls email social media messaging from ...
... , any experience in BPO Contact center will be an added advantage ... exemplary customer service via phone calls email social media As part of the Contact Center team, manage phone calls email social media messaging from ...