... are seeking a 2nd Line Support Engineer who will provide application support to our customers. You will collaborate with customers and internal teams to offer 2nd line support, manage technical customer issues within Service Level Agreements ( ...
... between our Engineering team and Customer Operations team. You will provide support directly to our customers and also assist other Support team members in solving more ...
... in Frauenfeld, Switzerland provides our customers with high-quality, on-time technical support. With our demand for contracted ... role, to ensure that our customers receive the support they need, when they need ...
... effectively execute the role and support Professional Services’ strategies and goals Role Specific Responsibilities: Works with customers along with appropriate internal and ...
... . About the role: As a Support Specialist, you will be responsible for providing exceptional customer support to our users. You will ...
... of Europe and UAE. As Customer Success Manager you are responsible for our Customers system configuration and ongoing support. You will become an expert ...
... towards effective cross-channel collaboration;* Supports and educates the customer around setting up using their ...
... , Release management, Monetization capabilities to support our rapidly growing footprint of customers. This organization is building the ... Samsara’s cultural principles (Focus on Customer Success, Build for the Long ...
... promote better incident management and customer support Qualifications & Characteristics: • Minimum of 2 years customer-facing technology support experience both over the phone ...
... have the autonomy and support to make an impact as ... aligning small teams with customer use cases and giving the ... owns and provide operational support Help build the culture of ... teams Experience mentoring and supporting engineers and role modeling excellent ...