... electronic documents. Furthermore, the support and administration of the software ... catalog and the concluded service level agreements Extensive knowledge of IT security management, IT project management and IT process management Your personality profile: ...
... , VLAN & telephony 1st, 2nd, 3rd level support & contact person for our employees in all IT specialist areas Planning, organization, implementation and documentation of IT projects Technical testing & purchasing of ...
... of license management Implementation of IT guidelines Expertise and practical experience in setting up and maintaining Microsoft Office 365 Experience in user support (1st and 2nd level support) Solution-oriented way of working ...
... , IT, 2nd-Level-Support, Active Directory, 1st-Level-Support, Microsoft Windows, Microsoft Azure The HIS Institute for Higher Education Development is a research-based, independent competence center sponsored by the 16 federal states. It supports ...
IT-Support, Digitalisierung, IT, 2nd-Level-Support, 1st-Level-Support, ITIL Strengthen our team regardless of location (Eutin, Heide, Kiel, Kaltenkirchen or Schleswig) at the earliest possible date as a IT support requirements manager ... -Platz 1, 24105 Kiel
... to offer 2nd line support, manage technical customer issues within Service Level Agreements (SLAs), configure the application ... external tools Experience in IT monitoring software – admin or user ... software used by tier-1 telcos (e.g. Orange, Vodafone) ...
... SAP Effective management of the IT service providers involved the development ... and management The preparation and IT-side management of projects You ... (at least B2) A high level of team and service orientation ...
... are our Berlin expert in IT support and are fully committed to providing first, second and third level support for our entire IT world. Service desk calls are ...
... Server, Switching UNITY Consulting & Innovation IT Infrastructure Specialist (Senior Level | internal IT department) * Berlin, Germany (hybrid) Employee ... . This strong group of companies supports its customers in the digitalization of ...
... fault reports You monitor the IT infrastructure monitoring system, document support processes and document solutions in the knowledge database You act as a confident contact person in 1st level support Processing network faults (LAN, WLAN, ...