... are seeking a 2nd Line Support Engineer who will provide application support to our customers. You will collaborate with customers and internal teams to offer 2nd line support, manage technical customer issues within Service Level Agreements ( ...
... destinations, company policies, and services. Customer Support: Assist customers with modifications, cancellations, and special ...
... as appropriate; Create or request supporting documents required in processing service requests; Run standard and ad hoc reports on request for customers and other HR Operations stakeholders. ...
... as appropriate; Create or request supporting documents required in processing service requests; Run standard and ad hoc reports on request for customers and other HR Operations stakeholders. ...
... out response time towards the customers and help in increasing our customer satisfaction. The SSU (sales support) process improvement lead and rebate ...
... effectively execute the role and support Professional Services’ strategies and goals Role Specific Responsibilities: Works with customers along with appropriate internal and ...
... team, and making sure our customers have the best experience possible. Youll report directly to the Head of Technical Support and use your extensive experience ...
... provide timely support to our customers.A positive and active teammate ... types of customers (dealers, direct customers, B2C or partners);A very good English speakerProficiency in any additional language is beneficial, German or French preferred.What to ...
... provide timely support to our customers.A positive and active teammate ... (dealers, direct customers, B2C or partners);A very good English speakerProficiency in any additional language is beneficial, including but not limited to German, Italian, Spanish, ...
... incidents and questions to appropriate support groups.Assists with support of events such as infrastructure ... providers on service delivery and support.Third-party on-site support engineersOUR BENEFITS & CULTUREAn opportunity to ...