... ensure a seamless transition of customers to our support team after go-live. You support our support team with particularly tricky support requests (2nd level support) or in the event of ...
... relevant experience in L1 technical customer support (ticketing system, voice and email), with a strong customer interaction experience within e-commerce ...
... are seeking a 2nd Line Support Engineer who will provide application support to our customers. You will collaborate with customers and internal teams to offer 2nd line support, manage technical customer issues within Service Level Agreements ( ...
... between our Engineering team and Customer Operations team. You will provide support directly to our customers and also assist other Support team members in solving more ...
... our team as IT Support Specialists. In this role, you will offer the needed support to our colleagues in various ... -reviewed, Open Access journals supported by over 35,500 academic ... as possible. We also support sustainability projects as key themes ...
... . About the role: As a Support Specialist, you will be responsible for providing exceptional customer support to our users. You will ...
... as appropriate; Create or request supporting documents required in processing service requests; Run standard and ad hoc reports on request for customers and other HR Operations stakeholders. ...
... as appropriate; Create or request supporting documents required in processing service requests; Run standard and ad hoc reports on request for customers and other HR Operations stakeholders. ...
... to the invoicing. The renewal specialist ensures high customer satisfaction during the renewal cycle, ... balance and are dedicated to supporting our employees personal and professional ...
... effectively execute the role and support Professional Services’ strategies and goals Role Specific Responsibilities: Works with customers along with appropriate internal and ...