... standards Process Improvement: Continuously optimize support processes and workflows for efficiency ... . Key Performance Indicators: Individual KPIs: Agent performance (assignee activity, agent updates in Zendesk) Time to ...
... manage a team of Technical Support Analysts, setting clear goals and ... industry trends relevant to customer support About you:As a Technical Support Team Lead, you will have: ... passion for delivering high-quality support and serviceAvailability to work the ...
... system is permanently adopted, pre-consumer waste value is reduced by ... and increasing revenue. The Technical Support team is the lifeline to ... reduction targets. Delivering outstanding Customer Support plays a major part in ...
... them to the support team for further escalation and ... additional benefits. Transportation Support : Transportation provided for day and ... in your role. Relocation Support : Six months of accommodation if ... -being program to support your overall health. If you ...
... Hiring: Slovak-Speaking Chat Customer Support Representatives Join us in enhancing ... success in your role. Relocation Support : Six months of accommodation if ... and well-being program to support your overall health. If you ...
... people. You will be answering support queries primarily via email, but ... our clients.As a Technical Support Analyst, you will: Respond to ... , Mon-Fri. About you: Technical Support Analyst responsibilities include resolving customer ...
... , specifically the Darwin Technical Support team. We work in a ... Darwin expert, offering technical support and guidance to ensure our ... the round-the-clock support, we also have weekend on ... YOUR EXPERIENCE & VALUESProvide technical support with a focus on high ...
... people. You will be answering support queries primarily via email, but ... our clients.As a Technical Support Associate, you will: Respond to ... , Mon-Fri About you: Technical Support Associate responsibilities include resolving customer ...
... M365 Knowledge: As a Technical Support Engineer, your primary focus will ... Resolution and Troubleshooting: Provide advanced support for M365-related issues, diagnosing ... we believe come together to support our wellbeing, covering social, physical, ...
... . Ensure that end-user support services are delivered efficiently and ... specific activities to be supported within lower-tier support functions. Build and maintain relationships ... . Strong understanding of IT support processes and best practices. Excellent ...