The ️ Product Support Analyst provides second level support for internal and self-service customers. The analyst will assume ownership of investigating on issue and update the tasks up to date. If a question cannot be immediately answered, the candidate will be expected to use available material res...
Responsibilities Processes the vehicle technical assistance requestsEnsures the respect for proceduresContributes to control and reduce Warranty costsProcesses the assistance request within delays set in the objectivesAnalyses the requests and searches for a solution in the knowledge baseTransfers t...
What you will be doing:We're currently hiring for a Technical Support Associate to join our Support team in Cluj- Napoca. You'll be charged with responding to cases created by customers and working with internal teams to drive the case to resolution. We need a customer-focused individual who gets ex...